---
title: Introducing “Transcribe Call” in AI Studio for HubSpot
description: "New in AI Studio for HubSpot: Automatically transcribe and analyze calls with the “Transcribe Call” feature for improved workflow efficiency. \n\n==="
image: https://www.resonatehq.com/hubfs/Call%20transcript%20workflow%20action.png
---

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# Introducing “Transcribe Call” in AI Studio for HubSpot

![](https://www.resonatehq.com/hubfs/Call%20transcript%20workflow%20action.png)

![](https://www.resonatehq.com/hubfs/Blog%20Images/Flywheel-with-Shadow.png)

##### [Resonate](https://pages.resonatehq.com/blog/author/resonate)

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## **Overview**

The **“Transcribe Call”** workflow action in **AI Studio for HubSpot** automatically transcribes recorded calls and returns a text transcript within your HubSpot workflow. Designed for HubSpot's Call-based Workflows, it enables efficient transcription and further AI processing of the call transcript with leading AI models (with Send to AI workflow action). 

![Call transcript workflow action](https://www.resonatehq.com/hubfs/Call%20transcript%20workflow%20action.png)

**Key Features & Benefits**

 1. **Multilingual Transcription**

• Uses OpenAI Whisper to detect and transcribe more than 50 languages.

• Automatically handles language switches during the same call.

 2. **Pause Removal & Audio Optimization**

• Trims silent or pause segments to reduce token usage and improve clarity.

 3. **Native HubSpot Integration**

• No separate platform needed—add “Transcribe Call” as an action in your workflows.

 4. **Follow-Up Possibilities**

• Integrate with “Send to AI” to generate summaries, draft emails, extract keywords, or perform sentiment analysis

 

## How to get started?

Register at [ai.resonatehq.com](https://ai.resonatehq.com/)and connect your HubSpot account (portal)

### **Setting Up a Call-Based Workflow**

 1. **Create or Edit a Workflow**

• Go to **Automation > Workflows** in HubSpot and select **Create workflow** (or edit an existing one).

• Choose **Call-based** (or another object type if desired).

 2. **Define Enrollment Criteria**

• Example: “Recording URL is known,” ensuring only calls with valid audio links enter the workflow.

 3. **Add “Transcribe Call”**

• Click **+** to add a new action.

 • Select **“AI Studio for Workflows”**, then choose **“Transcribe Call.”**

### **How It Works**

 1. **Audio Retrieval**

• AI Studio accesses the audio file from the provided URL.

 2. **Pause Removal**

• Silent segments are trimmed to reduce token usage.

 3. **OpenAI Whisper Transcription**

• Whisper processes the audio, detecting language automatically.

 4. **Transcript Output**

• The completed text transcript is made available as a workflow output variable (Transcription).

**Using the Transcription Output**

 

**Scenario 1: Save Transcript to Call Notes**

1. Add an **“Edit record”** action after “Transcribe Call.”

2. Set **Call notes** (or any other text property) to the Transcription output.

 

**Scenario 2: Send to AI for Analysis**

1. Insert a **“Send to AI”** step (also from AI Studio) after “Transcribe Call.”

2. Choose your AI model (OpenAI GPT-4o mini, Google Gemini Pro, etc.).

3. Reference the output of Transcription action in the prompt to generate summaries, follow-up emails, or sentiment analysis.

 

### **Cost & Token Usage**

• **500 tokens per minute** of audio are used for transcription.

• **Pause removal** lowers token usage by skipping silent sections.

• Track AI usage credits in AI Studio’s dashboard at [ai.resonatehq.com](https://ai.resonatehq.com/)

 

### **Language Detection & Multilingual Support**

• **Automatic Detection**: No manual switching required for different languages.

• **50+ Languages**: English, Spanish, French, Japanese, Arabic, Chinese, etc.

• Handles language switches within a single call whenever possible.

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